Patient Communication Skills Course - ID Medical CPD Course

21 Jul 2015 12:00 PM | Anonymous member (Administrator)

Patient Communication Skills CPD Course

Course Content
The Advanced Patient Communication Skills for Medical Doctors and Agency Staff course is a 1 day highly interactive course for all healthcare professionals who wish to improve their communication skills with patients.

The course will cover the following topics:

  • What needs to be communicated and why
  • Factors which impact upon communication
  • Increasing personal awareness
  • Concordance and patient compliance
  • Breaking bad news
  • Handling complaints
  • Accredited for 6 CPD

This one day course is designed to build upon your existing knowledge and experience, introducing concepts and using exercises to increase your self-awareness and clarifying factors affecting patient behaviour. You will have the opportunity to practice difficult scenarios in a safe environment, helping you to develop both personal resilience and efficiency while having a positive influence on the patient’s experience.

This course complements the Advanced Team Communication Skills for Medical Doctors and Agency Staff course which is running on Sunday 19th July, Saturday 19th September and Saturday 21st November, and the Leadership and Management for Medical Doctors and Agency Staff course, running on Saturday 18th July, Saturday 24th October and Sunday 22nd November. Completing all three courses earns you 18 CPD credits in total.

Who is it for?
  • All Nursing or HCA Professionals

Total Cost
  • £358.80 (discounted from £149.00)

Visit ID Medical Webpage

Who are ID Medical?
Award-winning, multi-discipline healthcare recruiter ID Medical was established in 2002 and has since maintained its enviable position as a market leading locum agency in the recruitment of high calibre medical staffing to both the NHS and private medical sectors. As the UK’s leading provider of locum doctors, nurses, allied health professionals/health science services (AHP/HSS) and clerical staff, ID Medical holds preferred supplier contracts with over 80% of hospitals nationwide and supplies over 3 million hours to the NHS per annum. Visit ID Medical Website

Customers and Affiliates




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