European Federation for Immunogenetics CPD System Q&A

Absolutely, we are happy to provide a free trial account so you can fully experience CPDteams first hand. This will allow you to:

• Explore the platform features and interface
• Input sample data to see how it tracks and reports
• Test integration with your existing systems
• Evaluate if CPDteams is a fit for your needs

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For off-the shelf solutions, we have a 10-day lead time. 

For some bespoke solutions, additional consultation with IT will be required, but some solutions can be implemented in as little as two weeks.  

Yes, CPDteams has a library of easy video guides available to bring you and your team up to speed in no time.  We can even produce you a branded walkthru for your team.

Should any further guidance be needed, our support team will always be happy to help. 

Yes! our system is designed to be simple and intuitive, any of your allocated team administrators are able to add & remove users within a few easy clicks. 

Yes! Our in-house IT team excels at customising CPDteams to almost any criteria including governing body and regulatory standards and reports.

During our consultation, we will provide the opportunity for you to share any specific criteria or requirements you would like our platform to meet.

Yes, we take data protection very seriously for both your peace of mind and ours.

For example, to guard against brute force attacks, we utilise security software that monitors login attempts across all public protocols (HTTP, FTP, MySQL etc.). It blocks any repeated access efforts based on policy rules we have implemented.
 

Mitigation measures include temporarily or permanently restricting access from offending IP addresses.

Certain services will also disable user accounts after repeated brute force attack attempts.

Our servers are hosted on Amazon S3 and cloudabove servers, which provide industry-leading uptime and reliability.

We maintain 99.9993% server availability, with any needed upgrades occurring at 3:03am GMT during minimal usage periods.

You can trust your data is secure on our highly redundant cloud infrastructure.

Our system is simple and intuitive, any of your allocated team administrators are able to remove users within a few clicks. 

CPDteams will then contact and offer removed users 30 days to migrate their CPD portfolios to individual accounts, before terminating their CPD data as per our data policy.