Each week the CPDme team host a live and interactive question and answers session. This takes place each Wednesday from 4pm. You can attend the live event or you can post a question in advance. Click here to post your question(s).

Our blog will summarise the key questions asked during the event including a copy of the recording for you to watch back. We look forward to seeing you attend one of our live sessions. 

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  • 01 Jul 2020 6:00 PM | Anonymous member (Administrator)

    Live Q&A 1st July 2020

    The following is the full script from the LIVE Q&A session that was held on the 1st July 2020, we have covered the most common questions that we get asked on a regular basis. We hope this gives you a clear understanding on features our system offers and plans we have to for the future that will further develop the features and system we offer. 

    Q - I’ve just registered to become a new member, where do i start? what do i do first?

    A -  Go to the portfolio section on your dashboard and personalise your profile adding all the necessary parts such as a selfie. Fill in your job role, who your employer is and other additional information this is very similar to filling out a CV. This information can be changed as any point if you change employers which would change your governing body so make sure you keep this up to date. Work your way through the profile page then you will need to is start thinking about starting to add previous CPD or start planning future CPD. We touched on how to do this in our previous Q&A session so head over to them to find out more.


    Q - I’m struggling for different types of cpd? what can i do?

    A - A really good tip is to use the diary option and look at this different types of CPD that you can add to your account. This will give you some great useful guidance on what types of CPD there is, this my prompt you to listen to a podcast, watch a YouTube video or watch one of our very own webinars. When you are planning CPD try to venture out and do different types of CPD governing bodies and employers really like to see a wide variety of activities. 


    Q - I Missed the live webinar but watched the recording, where or how do i get my certificate?

    A - This depends if you are a member or someone who is just accessing our site. If you are a full paying member you can get your FREE certificate by accessing the videos library and watching a certain webinar there. After selecting premium certified webinars then searching and selecting the webinar of choice you will get the option after 10 minutes and at the end you will be given the option to receive your FREE certificate. If you are a FREE or Basic member you will need to go to the website and select the webinars tab then click “CPDme Recordings” where all previous webinars will be and while watching these you’ll get the option to buy your certificate for a small fee of £1.99. We don’t automatically send certificates out as we know everyone doesn’t want one.


    Q - how do i tailor my portfolio for different situations? e.g my line manger. Also can i print it off? 

    A - Go to your dashboard and select the Portfolio option, where you will be offered the option to select and deselect categories. Here you can decide what you want the body of your portfolio to include. After selecting what you would like to include you will go through another 5 simple steps where you can keep fine tuning your portfolio to make it most suitable for the situation you need it for. I you want to print this off all you have to do is either email it to yourself or you can download it which takes a bit longer. After doing either of these options you will be able print it off from there.


    Q - Is there any upcoming changing that are being made to the system that members need to be aware of? 

    A - We are updating the HCPC portal so that its up to the required started that they have recently changed. Also we have the updated android app that will be coming at the end of the summer that we are really excited about as its really coming together and starting to look amazing we know our community will love it but more so you should massively benefit from it. On top of these we have the custom option within the reflective practice session, this is where you will be able to add your own reflection model that you use as we know there are more than what we offer at the moment so we want to make sure that its tailored for you. If you have any feedback about out system and think we could improve on areas please don’t hesitate to tell us as we want to make our system as tailored to you as possible. 


    Thank you for taking time to read this, I hope this breakdown of the Q&A session that we held has help with any queries you had regarding our system or what we offer. If we didn't answer something that you would like to know more about, please follow the link in the Q&A description area  and we'll do our best answer it in next weeks LIVE Q&A session with the CPDme team. 

  • 24 Jun 2020 6:00 PM | Anonymous member (Administrator)

    Q&A questions -

    The following is the full script from the LIVE Q&A session that was held on the 24th June 2020, we have covered the most common questions that we get asked on a regular basis. We hope this gives you a clear understanding on features our system offers and plans we have to for the future that will further develop the features and system we offer. 

    Q - I’ve got content I want to share with other members and users of CPDme, is this possible? How do I do it? Where do I find this area?

    A - To share something you would need to go onto your dashboard after logging in, following this you would need to select the entries feature. Once you have entered this area, you should then be able to see all the entries you have put in. From here you will be able to see a button that says share right at the end of your entry, by clicking on the share button you will get a pop up that asks you to fill in a few details. Fill in the required information and the share button should light up allowing you to share the information that you have found helpful or educational. Once you have shared this information, the shared button you pressed at the start should have turned green, you now have full control over whether you want to stop sharing that information at any point.The team at CPDme will then view this data and decide if we think its appropriate, once we have agreed it is great content we will then allow it to be shared to everyone. 

    To view shared CPD, all you need to do is click on the shared CPD feature on your dashboard and all accepted content can be found on there. There are filters on there so you can find precise information that is relevant to you then you can read at your on will.  


    Q - I’m looking to apply for a new role and want to customise my portfolio as I only want to show the appropriate CPD, how do I tailor my portfolio to the job role?

    A - After continually using the system and building up your CPD from the various different sources, you will then be able to tailor your portfolio to different job roles and requirements. To customise your portfolio you will need to go into the Portfolio tool, which will give you a number of different options that will allow you to select and deselect. If you don’t want to select a certain part as it’s not appropriate to the role you are going for such as the profile picture, then simply deselect this option and it will not be added to your portfolio. Once you have completed the first stage, click next which will take you to the front page section where you can give your portfolio a title and a second line where you can date it. Press next and this is where you can start to fine tune your portfolio by allowing you to select the date range of information you want to include. This section will default to a year but you can change it to 6 months or you can extend it to cover for data by allowing 2 years. After selecting the time frame, you will come to where you can select and deselect the information you want yo include in the time frame you chose. Once you are happy with that part, select next which will take to the election page where again you can select and deselect entries you have added to the system. Lastly, you will come to the end where you will have 2 options of downloading your portfolio or emailing it to your account email. We do recommend that if your portfolio is large to email it yourself as the download can take a while to do.


    Q - Is there a way of storing my data on the go which can i use later to add to my diary entries?

    A - When you enter your dashboard, you will be able to see there is a my files area, if you click on this tool it will act very similar as your drop box. If you are on the go and you want to add a diary entry later which is better suited for you. To do this, you will need to click on the upload function and you can then browse your files to select the file you would like to upload. Once you have uploaded the file of your choice, it should show up in your my files section and next to it there will be a coloured block that will show if the uploaded document is attached to a diary entry. Once your file is uploaded you will be able to attach it to a diary entry as normal.


    Q - I know you’ve got years of CPD experience so a bit of a personal question from me domini, what would you class as a healthy portfolio? 

    A - 5 tips - 

    1- Make sure to have a wide range of different sources of CPD

    2 - Don’t have more than 2 months ago between CPD entries 

    3 - Have at least 10 entries of CPD a year (minimum) 

    4 - Evidence of learning - have at least 5 bits of evidence supporting your CPD a year

    5 - All your entries are complete 


    Q - The app is out of date so its missing some of the features, can I use the website dashboard in a similar way to the app?

    A - Yes you can, simply search for CPDme website lo into your dashboard. Once you have done this, all you will need to do is save the page to your browser then when you want to use your CPDme dashboard you can go to your browser select the CPDme which will be saved as a favourite and use it as you would the app.


    Thank you for taking time to read this, I hope this breakdown of the Q&A session that we held has help with any queries you had regarding our system or what we offer. If we didn't answer something that you would like to know more about, please follow the link in the Q&A description area  and we'll do our best answer it in next weeks LIVE Q&A session with the CPDme team. 

  • 17 Jun 2020 5:00 PM | Anonymous member (Administrator)
    Q&A Questions and Answers -

    The following is the full script from the LIVE Q&A session that was held on the 17th June 2020, we have covered the most common questions that we get asked on a regular basis. We hope this gives you a clear understanding on features our system offers and plans we have to for the future that will further develop the features and system we offer. 


    Q- I am a Premium Member but I continually keep being asked to pay £1.99 fo the certificate? Whys this? Shouldn’t I be receiving this for Free?

    A - As a Premium Member you receive a certificate completely free of charge. IT shouldn’t like you are accessing the library but you aren’t accessing the library through the CPDme dashboard. So the first thing you need to do is visit our website, then you will need to go to “your dashboard” and “login” with your details. After you have logged in successfully, you will need to go to the “videos” section this will then give an option to go into “premium certified webinars”. In that menu you will be able to watch any of the webinars that are available in this section. Once you have chosen the webinar you’d like to watch, click the webinar and after around 10 minutes into the webinar you will be given the option to click a pop-up that will give you a certificate for that webinar likewise at the end of the webinar this same option will be given to you so you can receive your certificate free of charge.


    Q - I see that you are using a new webinar platform which looks amazing, how do I register and get a notification that the webinar is going live?

    A - If you go onto your CPD dashboard, scroll down till you reach “Upcoming Events”. From there you select the webinar that you would like to register for and then a pop-up will arrive on your screen with a button that says “Register for Webinar”. Click on the register button, you will not need to register for your attendance as you are already logged into your dashboard so all the relevant details will be inputted automatically for you. 

    Another method of registering for a webinar is by accessing the website directly, click on the webinar icon in the header and you will get the option go “CPDme recordings” or “Trauma Care recordings”. Click on CPD recordings and this will take you to the webinar section that will show you the “Upcoming Webinars”. From there all you need to do is elect the webinar you would like to register for and it will take you to that webinars specific page. If you then scroll down past the description and you will see the “Register now” button that is in blue. Click the button and that will take you through to the “registration screen”, there should be a pop-up at the bottom of your screen that will have a countdown to when the webinar is scheduled to go live. You will see the register button next to the countdown screen, once you have clicked register there will then be a pop-up that will ask you for your first and last name then below you will need to enter the email you have your account under. Once you have filled in the correct details click the register button that it’ll then take you to the “confirmation page”. To then add this to your calendar click on set reminder and that will then add it to your appropriate calendar. As long at the settings are correct in your calendar settings you will receive a notification on the day that you have a webinar that day. 


    Q - I’m struggling to find where the webinar recording is after the event? When do the recordings get published?

    A - To watch webinar recordings as a free or basic member you will need to go the CPDme website, log in and go to the webinar section. Clicking on the “CPDme webinar recordings” drop down option and this will take you to where all the recordings are held. For a premium member you will be able to watch these and receive the certificate for free whereas the basic members will have to pay a small fee of £1.99. This process is the same for Trauma Care webinar recordings as well. Remember that if you are a premium member you will need to go to your dashboard, go to the “video” library section. Click on “Premium Certified Webinars”, this will then show you all the webinars that are available to watch. You can search for a video in the “filter videos” section above the webinar recordings. Once you have found the video that you want to watch, click that video and after 10 minutes of watching, then at the end of the webinar recording, there will be a pop-up that gives you the option to accept your free certificate. Also all of our webinars are uploaded within a 24 hour period once the LIVE webinar has finished. 


    Q - Why pick CPDme over another organisation? What do we have that’s better than our competitors?

    A - At the heart of what we do is create a CPD platform that all an individuals development can be captured, we make it simple and easy to do. Another thing we have is over 10 years of experience  behind us in capturing CPD and supporting you guys out there as professionals. We support a range of different professional, we support people from the HCPC side and we support people from all sectors including finance, HR and so on. Our expertises and why we are so value to everyone is that we will support in all your development and we have the expertise in capturing CPD. We have all the professional in the fields behind it all, with the HCPC side we have a board of people and we have a doctor in CPD who supports us with it all. Most importantly we make it a family and a community to make sure we can support each and every member of the CPDme community, you aren’t just another number to us you re valued and we want to get the best possible outcome for you. Another unique aspect of our system is that its simple and easy to use, when we add a new tool or feature we do our very own beta testing where we get members to vigorously test the system to fine tune it. We do this because if it doesn’t follow our ethos which is CPD made simple, you won’t find it at CPDme. You will be able to capture unlimited amounts of CPD as well, while being able to reflect upon your learning and experiences and then you can pull this all together very easily to create a portfolio which you can use as evidence or for a job interview or for many that all important audit where you can show your CPD. Being able to collate it in the correct way is very important because we are all busy and we don’t have the time to format it. So with the use of our CPDme system it will do all that for you easily. 


    Q - Am I able to plan CPD for the future?

    A - Many people think that you just input your CPD as you go along and as you complete it, however with the use of the CPDme system you are able to plan ahead with your CPD. You can do this by going to the dashboard screen, selecting the diary option on the left. Then you would need to fill in the title of what you’ve done, that might be one of our in-depth webinars, then from there you’d need to fill in the date and bare essentials. From there you just need to save and close this down, you’ll see that this has been added into your personal diary with a red colour code next to the diary entry this will be a great reminder for you once you’ve completed your future CPD as it’ll remind you when you are next inputting data you’ll see you need to fill that section in. Then when you go into your calendar you will be able to clearly see what is planned CPD. So you can easily plan CPD while being able to see what you have already completed on a given day. 


    Q - The android app. It’s looking a bit dated now, is it changing soon? Are you going to be updating the layout? Are you changing the look? Whats happening with it?

    A - We are currently in the process of updating our Android app and making it super modern while still being very easy to use. Within the next 45/60 days you will be seeing these changes, we will be needing testers like spoken about above so that we can make it as simple and easy for our users. Once the beta testing has been completed we will be looking to get the app available for our members to use. The update will allow you to use the shared CPD feature, the planning and the calendar and etc. You can still use the app that’s available now but it is out of date regarding the version but what you can do is use the dashboard link. Once you have logged into your dashboard you can save this to your browser to make it completely mobile friendly version of the app. 


    Q - For members who are not in UK organisations, may I ask when you will include an option to create a new category for members to create a new organisation grouping so that when their audit arrives they can selected the newly created category and it will select all entries with that category?

    A - We are looking to do this as part of our next set of updates, so we are doing some quite significant updates to our system and we have a very nice announcement to make in the new week. We are looking to add the feature where an individual can add their own governing body when filling in CPD within the diary section. This is on the priority list that we are currently working through and hopefully we’ll have something in place by the end of the year so that the system is perfect for everyone. 


    Thank you for taking time to read this, I hope this breakdown has help with any queries you had regarding our system or what we offer. If we didn't answer something that you would like to know more about, please follow the link and we'll do our best answer it in next weeks LIVE Q&A session with the CPDme team. 

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