FREE CPD Webinar - “Measuring what matters and reducing demand” Changes to the ambulance service - Presented By Richard Lee

21 Jun 2017 7:30 PM | Anonymous member (Administrator)

Measuring what matters and reducing demand” Changes to the ambulance service

Presented by Mr Richard Lee


21ST JUNE 2017 - 19:30


This webinar will discuss Measuring what matters in the operation of an NHS Ambulance Service and reducing demand. It will also discuss what the team implemented in the reduction of service user demand in Wales.

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Richard joined the ambulance service in 1993 after service with the Royal Air Force. After qualifying as a paramedic in 1995 Richard worked for ambulance services in Oxfordshire, London, Avon and Wales. Richard is a member of the College of Paramedics.

Richard holds the Fellowship in Immediate Medical Care and he is an examiner for the Faculty of Immediate Medical Care of the Royal College of Surgeons of Edinburgh as well as a Health Foundation Quality Improvement Fellow having completed the Generation Q programme in 2014.

Richard was the clinical and operational lead for the development of the NHS Wales Ambulance Clinical Model pilot. He is currently the Director of Operations for the national ambulance service of Wales.

In 2015 Richard was the ambulance and paramedicine representative on the Project Executive Team for the development of the NICE UK Major Trauma Guidelines.

Richard was awarded the Queens Ambulance Medal for distinguished ambulance service in the 2016 Queens Birthday Honours List.


A certificate will be issued for people who attend the live webinar. This certificate will automatically drop into your CPDme Portfolio. This then allows you to go in and document what you have learned.

If you are a member, this will appear in your dashboard automatically for you to reflect upon. Non members, you can subscribe by clicking here. Your Certificate and a link to the recorded webinar will then feature within your CPD Portfolio as long as you join within 7 days.


45 Mins



Watch the recording of the webinar.


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